News & Events
Welcome to our site...
ReporterSeminars.com is dedicated to providing continuing education for the court reporting industry at an affordable price. Bookmark this site so that you can easily check on upcoming webinars!

Established & Respected Presenters
All our presenters are well-known members of the court reporting community, each one possessing years of experience within our profession. Every webinar will be informative, interesting, and will help you improve your professional life.

Frequently Asked Questions...


For added convenience, we have added this FAQ's section to our website to answer some of the most common questions that have been posed to us about our Online Webinars.  If your question is not resolved by browsing through this list, please submit a trouble ticket to us by clicking on the "Support" tab above.


  • What do i do if the recorded webinar I am watching keeps "freezing"?
  • If something goes wrong in the live event, can i view the event as a recording?
  • I can't hear any audio in the live event, what now?
  • Where is the CEU Form?
  • Do I need to submit the paperwork and pay the NCRA fee to get my CEU points?
  • Can I register by telephone?
  • How late can I sign up?
  • What is the difference between a Webinar and an Online Seminar?
  • Where do the email confirmations come from?
  • How long do I have to watch my recorded events?
  • How does an Online Webinar work?
  • I paid for my event, but I haven't gotten my invitation to join.
  • Are NCRA Credit Points available for these seminars?
  • How do I register for these seminars?




    Q: What do i do if the recorded webinar I am watching keeps "freezing"?
    What do i do if the recorded webinar I am watching keeps "freezing"?

    A: This problem usually has to do with the speed of your connection to the internet as well as how many people are viewing the recording at a given time. We believe it's important to explain why this happens as well as how to correct for it, so please bear with us.

    The internet goes through different periods of increased and decreased speed, much like traffic on a highway. During peak "Rush Hour" periods (9 to 11AM, 2 to 4PM and 5 to 7PM) your internet connection, regardless of what type or how fast it's supposed to be, will slow down due to congestion. Congestion can also occur when we have a large number of people viewing our webinars at a single time. Additionally, your ISP may just be experiencing it's own "slow time" due to other reasons.

    The only way to combat the problem is to allow your computer more time to buffer your webinar. When you begin your webinar, a small amount of that webinar (about 2 minutes) is loaded onto your computer. As the webinar plays, more and more of that webinar is buffered (downloaded) to your computer. In most cases, your computer and internet connection will buffer the webinar faster than the webinar is actually playing, resulting in no freezing. However, if your computer/internet connection can't buffer the webinar fast enough, regardless of the reason, the webinar that is playing will pause as it waits for the next portion to download. Once it has downloaded enough, it will begin playing again; which is the "freezing" you may experience.

    To combat the problem, begin playing the webinar as usual. Once the webinar begins (you can see the video and hear the audio), pause it by clicking anywhere on the webinar player. While paused, the webinar will continue to buffer just as if it was playing, except there is no chance of the player catching up because it's paused. Leave the webinar paused for about 10 minutes and then resume playback by clicking anywhere on the player again. HINT: the longer you let it buffer, the more the webinar is downloaded, which decreases the chances of the freezing occurring again.
     Top Next




    Q: If something goes wrong in the live event, can i view the event as a recording?
    If something goes wrong in the live event, can i view the event as a recording?

    A: Yes. All events that we produce are available as recordings. So, if you miss the live event or you have a technical problem, you can always view the recording when it becomes available.
    Previous Top Next




    Q: I can't hear any audio in the live event, what now?
    I can't hear any audio in the live event, what now?

    A: You will have two options for the audio portion of the event when you login. The first is to use your computer speakers and listen to the audio as part of the webinar; in other words, it will be carried over the internet just like the video portion. This should work just fine for most attendees. However, internet connections can sometimes be problematic and this could cause audio or video problems. If you can see the video but the audio is garbled or faint, then your other option is to use your telephone and dial into a conference call. If you are experiencing any problems with the audio streamed over the internet, you should consider this option.

    It is usually a long distance call (for some it is local) but at today's per minute rates, the cost is usually nominal. Alternatively, we provide all our registrants with both the live and recorded versions. So no matter what difficulties you encounter -- technical, family, last-minute jobs, etc. -- you can still view the entire webinar.

    Your presenter will be reviewing your audio options at the beginning of the webinar.
    Previous Top Next




    Q: Where is the CEU Form?
    Where is the CEU Form?

    A: The NCRA CEU point forms are distributed AFTER you login to view the recordings. Once you login and choose which webinar to watch, you will see a link to your CEU Form AND any handouts that were made available for that webinar.
    Previous Top Next




    Q: Do I need to submit the paperwork and pay the NCRA fee to get my CEU points?
    Do I need to submit the paperwork and pay the NCRA fee to get my CEU points?

    A: Yes. There are different NCRA rules and guidelines for different kinds of events. We'll explain.

    Our webinar customers are protected against non-attendance, meaning that if for some reason they're unable to attend a webinar they've signed up and paid for, they haven't missed out. We provide them with an access code after the fact that allows them to view the seminar later, at an hour and day of their choosing.

    We do this if for no other reason than that the internet can be unreliable (things like weather can affect an attendee's ability to gain access to it). So a customer who experiences internet or log-in problems would be unable to attend through no fault of their own.

    But that's not the only good reason: your child may fall ill, or some relatives may show up unexpectedly, or you might get hit with some urgent transcript requests. So instead of penalizing our seminar attendees with the loss of the seminar and the CEUs, we make a recording available as a fail-safe.

    And that's the rub. NCRA pre-approved CEUs are ONLY given for seminars or webinars that are strictly a one-time event. In other words, if you miss it, you miss it. There is no recording or second bite at the apple allowed. Most webinars offer the same thing we do, which is a failsafe recording that can be viewed later. Hence, most webinars do not qualify for NCRA pre-approval.

    We're trying to make these events as convenient and as affordable as possible. In doing so, we had to make a decision about the pre-approved points. Ultimately, we decided that our customers' interests were best served by protecting them against an inability to attend. So far, that has been borne out. Those who have missed any of our webinars have been extremely grateful that we have a way to allow them to view it later.


    Previous Top Next




    Q: Can I register by telephone?
    Can I register by telephone?

    A: No. All registrations must be processed online due to time constraints and email issues. The online registration system will process your credit card and send you a confirmation email with registration link automatically, eliminating human error. Our site uses 128-Bit SSL security to ensure your transaction with us is secure.
    Previous Top Next




    Q: How late can I sign up?
    How late can I sign up?

    A: Each event has its own expiration date which will be indicated on its calendar description page. At midnight, EST, on the date listed the registration will close for that particular event. Once the registration has closed no further registrations will be permitted.
    Previous Top Next




    Q: What is the difference between a Webinar and an Online Seminar?
    What is the difference between a Webinar and an Online Seminar?

    A: There is no difference. You will probably see that we use those two terms interchangeably throughout our site. They mean the same thing, which is a seminar given online instead of a classroom or meeting hall.
    Previous Top Next




    Q: Where do the email confirmations come from?
    Where do the email confirmations come from?

    A: You will receive your confirmation email (with your second registration link) from server@reporterseminars.com. Please be sure to add that address, as well as the entire @reporterseminars.com domain to your "Safe Sender" list in your mail program to ensure that you don't miss any communications from us. If you do not know how to add a domain or address to your safe senders list, please contact your local ISP.
    Previous Top Next




    Q: How long do I have to watch my recorded events?
    How long do I have to watch my recorded events?

    A: The recorded events will be uploaded to our servers within 10 business days of airing live over the internet. Once that is complete, you will have 45 days in which to view your recorded webinars. Expiration extensions are available on request if you need a little more time to view, but we do have the ability to see how many times you have access the seminar and will cut off your access if you abuse it. Your 45 days of access begin when the webinar is released for viewing, not the date the webinar aired live.

    It is your responsibility to check and see when the recording is available, which you can do by visiting http://www.reporterseminars.com/sod/status.asp

    Previous Top Next




    Q: How does an Online Webinar work?
    How does an Online Webinar work?

    A: Our Online Webinars are simple. Once you have registered and paid for your seminar you will be emailed a link to join the webinar on it's scheduled date. Once you log in you will be able to see our presenter's screen. You'll also be able to pose questions to your presenter as well as chat with other attendees.

    The audio for the webinar is presented either through your computer's speakers or through a telephone line; the choice is yours on which you choose.

    After the LIVE Webinar has ended, attendess will be emailed the NCRA CEU redemption forms. If you elect to watch the recorded version instead of the live version, your CEU forms will be available for download once the recording is released.
    Previous Top Next




    Q: I paid for my event, but I haven't gotten my invitation to join.
    I paid for my event, but I haven't gotten my invitation to join yet, what should I do?

    A: After you registered for the event from our site, you would have gotten an email from the address "server@reporterseminars.com" with a second registration link. If you did not get that email first check your Junk email filters in case it got filtered out as such. If it did get filtered out just move it to your mailbox, then follow the instructions it contains.

    If you did not get this email at all, or cannot find it, please submit a support request to us by clicking on the "Support" tab at the top of any page and following the instructions on the screen. If you are attending as a recording you don't need to do anything as the second registration link only pertains to those who want to view the event live.
    Previous Top Next




    Q: Are NCRA Credit Points available for these seminars?
    Are NCRA Credit Points available for these seminars?

    A: Yes. Each seminar is credited at the rate of .1 CEU credit per hour. So a 2 hour event will earn you .2 NCRA CEU credits. Credit Redemption Forms will be available when the recording has been released, in the the same location you will visit to view the recorded event.
    Previous Top Next




    Q: How do I register for these seminars?
    How do I register for these seminars?

    A: Registration for our Seminars is simple. Just click the "Register" or "View Calendar" link. Then click on the event you want to register for, then click the "Register" link and follow the prompts. Your confirmation email will include a link which will allow you to finish the registration process if you intend to view the live version in addition to the recording.

    NOTE: You MUST use the SAME email address during the second registration as you did when you paid for the webinar, other wise the process will fail.

    Previous Top 






  •